Last updated: January 2025
When you use our website, we may collect the following information: your name, email address, phone number, delivery address, and payment information (processed securely by Razorpay — we never store card details). We also collect browsing data such as pages visited and products viewed to improve your experience.
We use your information to: process and deliver your orders, send order confirmation and shipping updates, respond to your queries and provide customer support, improve our website and product offerings, and send you occasional offers and updates (only if you have opted in).
We take data security seriously. All data is transmitted over HTTPS (SSL encrypted). Passwords are hashed and never stored in plain text. Payment processing is handled by Razorpay, which is PCI-DSS compliant. We do not sell, trade, or rent your personal information to any third party.
Our website uses cookies to maintain your session (keep you logged in) and remember your cart. We do not use advertising cookies or tracking cookies from third parties. You can disable cookies in your browser settings, though this may affect website functionality.
We use the following trusted third-party services: Razorpay for payment processing, Cloudinary for image storage, MongoDB Atlas for database, and Vercel for website hosting. Each of these services has their own privacy policies and we encourage you to review them.
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your account and associated data, and opt out of marketing communications at any time. To exercise any of these rights, contact us at hello@saerovan.com.
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
If you have any questions about this Privacy Policy, please contact us at hello@saerovan.com or WhatsApp +91 81308 48333.