Saerovan

Shipping Policy

Last updated: January 2025

Delivery Coverage

We deliver to all pin codes across India. Whether you are in a metro city or a remote town, we ensure your organic products reach you safely and on time.

Delivery Timelines

LocationEstimated Delivery
Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata)2–3 business days
Tier 2 Cities3–5 business days
Rest of India5–7 business days
Remote / Hilly Areas7–10 business days

Shipping Charges

We offer FREE shipping on all orders above ₹499. For orders below ₹499, a flat shipping charge of ₹99 applies. During special promotions, free shipping may be available on all orders.

Order Processing

All orders are processed within 24–48 hours of placement (excluding Sundays and public holidays). You will receive an email and/or SMS confirmation once your order is dispatched with tracking details.

Packaging

We take great care in packaging all our products. Honey and oil products are sealed with tamper-proof caps and packed in bubble-wrapped boxes. Live plants are packed in ventilated boxes with moisture-retaining material to ensure they arrive healthy.

Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this to track your shipment on our logistics partner's website.

Damaged in Transit

If your product arrives damaged due to transit, please take a photo and contact us within 24 hours of delivery at hello@saerovan.com or WhatsApp us at +91 81308 48333. We will arrange a replacement or full refund at no extra cost.

Contact Us

For any shipping related queries, reach us at hello@saerovan.com or WhatsApp +91 81308 48333. Our team responds within 24 hours on business days.